Product / Front desk
When you cannot pick up, Elllo answers in your business's name, takes the message, answers questions about your business, books the appointment and sends you a summary the moment the call ends. Keep your number; forward the calls you miss.
These are examples of real calls our customers have placed - hear how an agent takes the call, greets customers, and addresses their questions in the real life!
Your voice agent takes the calls you miss, on your existing number, with a natural voice and real-time responses. Callers get an answer or an appointment; you get a one-line summary, the transcript and the recording.
Works 24/7
Every call answered, even when your phone is off or you are on another call.
Knows your business
Services, prices, hours and location, answered from the knowledge base you wrote.
Books appointments
Into a free slot in your Google Calendar, while the caller is on the line.
Filters spam
Scam and robocalls are archived before they reach your inbox.
Each call lands in your Elllo inbox with a summary, the transcript and the recording, tagged Urgent or Appointment, so you know which callback comes first. The same summary reaches you by text, email, push or Slack, whichever you check between customers.
The problem
A call that goes to voicemail is a customer who calls the next business. The numbers below are the measured ones, not the folklore.
have gone elsewhere
of consumers, after failing to reach a company by phone; 82% would call a competitor, and only 42% say they leave a voicemail. CallRail, September 2025, 1,000 US consumers
of callers reach a person
across 60 million calls to businesses; 37% of phone leads convert during the call when someone answers. Invoca, 2025 benchmark
of companies never respond
to a new lead at all, and the average response takes 42 hours; first-hour responders are about seven times as likely to qualify the lead. Harvard Business Review, 2,241 companies
call after-hours AI superior
service, when a business answers with an AI assistant after hours; 50% would book an appointment with one. CallRail, September 2025
How Elllo helps
Pick its name, voice and greeting. Write what it knows once. The agent answers from that and nothing else, and says it is an AI assistant when asked.
Callers ask the same things every day: what you charge, when you are open, where you are, whether you can take them this week. Elllo's knowledge base is where you write those answers once. The agent quotes what you wrote, texts the caller your booking link or address while they are still on the phone, books the appointment into your calendar, and takes a message for anything you did not cover. A caller who has called before is greeted by name.
Knowledge base
Services, prices, hours and location, in your words.
Texts the caller
Your booking link, address or a form, sent during the call.
Books appointments
Into your Google Calendar, labelled Appointment in your inbox.
Remembers callers
Returning callers are greeted by name and the agent recalls their last call.
After each call you get the summary, the transcript and the recording, a sentiment read, and chips for Urgent, Appointment and Business call. Summaries go out by email, text, push, Telegram, WhatsApp or your team's Slack channel. Add view-only users for the people who need to see calls, leave a reply the agent reads to a caller when they call back, and give it the names of the people it may transfer a caller to.
One inbox
Every line's calls on phone, tablet and desktop, with search and categories.
Sentiment and categories
Urgent, Appointment and Business call chips on every call.
Transfers by name
A caller asking for someone on your team is put through.
Up to 10 calls at once
No busy signal on the busiest day of the year.
1. Forward your number to Elllo
Bring your own number and go live in seconds — your agent works even if your phone is off. No tech skills required.
2. Agent answers every call
After each call you will get a one line summary, a call recording, a full transcript, and all caller details.
3. Capture every lead
Your agent captures leads, books appointments, provides quotes, and answers questions about your business.
4. Get notified instantly
Get an instant notification of every call and use 3rd-party integrations to automate your customer service flow.
Missed calls in numbers
The research behind the vertical pages priced one answered call for four kinds of business, from the average sale and the share of callers who become customers. Every plan answers every call; the Small business plan adds the knowledge base, calendar booking and call routing for $97 a month. Sources on each vertical page; the figures are conservative to optimistic ranges built from published averages, not a measurement of results.
Co-working inquiry
USD 182 to 540 in first-year revenue
Law firm, new client
USD 443 to 880 in retainers
Home services, new job
USD 143 to 542 on the first visit
Mortgage lead, contacted
CAD 309 to 618 in commission
Any business
about 9% of a customer's value per missed call
Value of one answered new-business call, from the vertical research pages; the last line uses Invoca's cross-industry conversion rates.
What customers say
Elllo gives us peace of mind. Our phones are always answered, which improves response time, productivity and client experience. For a busy coworking space like The Village Hive, that matters a lot!
Charlotte Kirby
The Village Hive
I am super impressed with Elllo. The team is amazing to work with and set up my bilingual Elllo agent. I am thrilled my Spanish-speaking clients can communicate with my voice agent without barriers.
Maria Diaz
Open Doors Legal
Elllo is a great. It handles incoming calls effectively, leaving all callers in awe while helping to deal with spam calls.
Sergii Sopin
Technology entrepreneur
Compare
Voicemail / answering service
Elllo
Answers 24/7
Voicemail, or a per-minute answering service
Yes. The agent answers every call in your business's name, around the clock.
Knows your business
From a script, if at all
Yes. From the knowledge base you wrote.
Books appointments
Sometimes
Yes. Into a free slot in your Google Calendar, while the caller is on the line.
Texts the caller
Rarely
Yes. During the call.
Remembers callers
No
Yes. Greeted by name, with their last call recalled.
Filters spam
You answer them, or pay per minute for someone to
Yes. Scam and spam calls are archived automatically.
Tells you what happened
A voicemail to listen to
A one-line summary, the transcript and the recording, by email, text, push, Telegram, WhatsApp or Slack.
Monthly cost
USD 250 to 300 a month for 30 to 50 calls
From USD 9 a month; the knowledge base, booking and routing from USD 97. 14 days free, no credit card.
Do I need a new phone number?
No. Keep your number and forward missed, busy or all calls to your Elllo agent with a carrier code. It works on every carrier in Canada and the US, and you can switch forwarding off any time.
Can callers tell it is an AI?
It has a natural voice with real-time responses, and it says it is an AI assistant when a caller asks. Most callers simply get their question answered.
What does the agent know about my business?
Whatever you write in its knowledge base: services, prices, hours, location and the answers to the questions you hear every day. It answers from that and takes a message for anything else.
What languages does it speak?
The agent answers in the caller's language and switches mid-call; multi-language comes with the Small business and Ultimate plans, set up for your account by the Elllo team.
How do I get the summaries?
By email with the full transcript, by text, by push notification, in Telegram or WhatsApp, or in your team's Slack channel. Every call is also in your inbox with the recording.
Which plan do I need?
Every plan answers every call with summaries, transcripts and recordings. Growth adds call memory and texting callers your links; Small business adds the knowledge base, calendar booking, call routing, Slack and a team inbox; Ultimate adds two more phone lines.
What does it cost, and can I cancel?
Plans run from USD 9 to 199 a month, billed monthly after a free 14-day trial with no credit card; annual billing gets 2 months free. Cancel any time from your Account page.
When you can't answer your phone, calls are forwarded to your own personalized voice agent that can take messages, answer questions about your business, book appointments and more.
