Product / Outbound
Lead follow-ups, appointment reminders, renewal calls, information checks: tell Elllo who to call and why, and your outbound agent calls them from your own number, in your words, and puts the recording and summary in your inbox.
A new lead is called the moment it arrives. A list of customers is worked at a steady pace through business hours, with redials. Every call ends with a summary, a transcript, a recording and the answers you asked for.
Calls back in minutes
A new lead from your website, CRM or form is called right away.
Asks your questions
Qualification, confirmation or a reminder, in your words.
Books the appointment
Into a free slot in your calendar, with the confirmation texted.
Works a whole list
Uploaded and paced through business hours, redialling the ones who do not pick up.
Each call the agent places lands in the Outbound view of your Elllo inbox with its outcome, reached, booked or voicemail, and the summary, the transcript and the recording, so you know what happened without listening to every call. The same summary reaches you by text, email, push or Slack.
The problem
You meant to call the lead back. The meeting ran long, the list stayed in the spreadsheet, and the odds fell by the hour.
the odds at five minutes
of qualifying a lead with a five-minute response rather than thirty. Lead Response Management study, 2007, 15,000+ leads
never respond
of companies, to a new lead; 37% respond within an hour and the average takes 42 hours. Harvard Business Review, 2,241 companies
conversion inside one minute
for a lead called within the first minute, across 3.5 million leads. Velocify, 2012
would book with an AI
of consumers would book an appointment with an AI assistant; 52% see after-hours AI answering as superior service. CallRail, September 2025, 1,000 US consumers
How Elllo helps
Write what the call is for and what to ask, once. The agent calls, asks, books and logs; it never improvises a price, a rate or a promise.
Add a single call from your inbox: who to call and why, and the agent dials now. Have a list? Upload a CSV of leads, customers or renewals and let Auto-schedule pace it at 20 calls an hour inside business hours, redialling the ones who do not pick up an hour later and the voicemails the next business day. Every upload carries your consent attestation. From your website, CRM, Zapier or Make, one request to the Elllo API queues the call.
Single call
Who to call and why, from the inbox, dialled now.
Bulk upload
A CSV paced through business hours, with redials and a Needs retry tab.
API and webhooks
Queue a call from your own systems; get every result back as an event.
Its own knowledge base
The outbound agent has its own name, voice, greeting, knowledge and texts.
Each call ends with a one-line summary, the transcript, the recording and the answers you asked for as call details, sorted into the categories you care about: interested, not now, wrong number, appointment booked. Calls are logged on the HubSpot contact if you use it, and sent to your own systems through webhooks. The same agent texts the person your booking link or the documents to bring, and transfers a caller who asks for someone on your team.
Outbound inbox
Every call with its recording, summary and your custom categories.
HubSpot
The contact and the call, on the right record, without typing.
Books appointments
Into your Google Calendar, with the confirmation texted.
Business hours only
Calls go out in the window you set, never at night.
1. Forward your number to Elllo
Bring your own number and go live in seconds — your agent works even if your phone is off. No tech skills required.
2. Agent answers every call
After each call you will get a one line summary, a call recording, a full transcript, and all caller details.
3. Capture every lead
Your agent captures leads, books appointments, provides quotes, and answers questions about your business.
4. Get notified instantly
Get an instant notification of every call and use 3rd-party integrations to automate your customer service flow.
Missed calls in numbers
Outbound calls are paid per minute from a prepaid wallet you top up by card; each call is charged when it ends and listed in your wallet activity. The Small business plan is $97 a month; outbound is switched on for your account after a short setup call. Figures from the vertical research pages; ranges built from published averages, not a measurement of results.
Mortgage lead, contacted
CAD 309 to 618 in commission
Law firm consultation, booked
USD 443 to 880 in retainers
Service appointment, confirmed
USD 143 to 542 on the first visit
Renewal reminder, Canada
up to CAD 3,090 of commission protected
Inside sales assistant
USD 3,000 to 5,000 a month, one shift
Value of one contacted lead or booked appointment, from the vertical research pages; the assistant's cost from FollowUpAce.
What customers say
I am super impressed with Elllo. The team is amazing to work with and set up my bilingual Elllo agent. I am thrilled my Spanish-speaking clients can communicate with my voice agent without barriers.
Maria Diaz
Open Doors Legal
Elllo gives us peace of mind. Our phones are always answered, which improves response time, productivity and client experience. For a busy coworking space like The Village Hive, that matters a lot!
Charlotte Kirby
The Village Hive
Elllo is a great. It handles incoming calls effectively, leaving all callers in awe while helping to deal with spam calls.
Sergii Sopin
Technology entrepreneur
Compare
Do it yourself / inside sales assistant
Elllo
Calls a new lead back
When you are free, or during the assistant's shift
Within minutes, automatically, and again on the schedule you set.
Works a list
Rarely gets done, or costs a shift
Yes. 20 calls an hour, business hours, redials, a Needs retry tab.
Asks your questions
Depends on who calls
Yes. Your questions, your words, the answers as call details.
Books the appointment
Sometimes
Yes. Into your Google Calendar, with the confirmation texted.
Logs the result
Typed in later
HubSpot, the outbound inbox, and webhooks to anything else.
Respects the rules
Up to the person dialling
Every upload carries your consent attestation; calls go out in business hours; the agent identifies itself.
Cost
Your evenings, or USD 3,000 to 5,000
USD 97 a month plus per-minute calls from a prepaid wallet. 14 days free, no credit card.
How do I turn outbound on?
Outbound calling is switched on for your account by the Elllo team after a short setup call, on the Small business and Ultimate plans. Inbound answering works from the day you sign up.
Is AI outbound calling allowed?
Calls to your existing customers and to people who asked you for something recently are the clear case; cold calls to strangers need do-not-call checks, and calling hours apply to everyone. Every upload in Elllo carries your consent attestation, calls go out inside business hours, and the agent identifies itself. Ask your compliance advisor about your own list.
Where do the calls come from?
From your Elllo line's own number, with the agent's name and your business. People see one number for inbound and outbound.
What does an outbound call cost?
Calls are billed per minute from a prepaid wallet you top up by card; each call is charged when it ends and listed in your wallet activity. Inbound calls are part of the plan and never touch the wallet.
What happens when nobody picks up?
No answer or busy is tried again an hour later; a voicemail waits for the next business day; every redial stays inside the business window and stops after a set number of attempts. The ones still unreached sit under Needs retry.
How do I get the leads in?
Add a single call from the inbox, upload a CSV and auto-schedule it, or push leads straight from your website, CRM, Zapier or Make through the Elllo API on Business plans.
Will it quote prices or make promises?
Only what you put in the outbound agent's knowledge base. It asks your questions, explains what you need, books the appointment and collects the details. Decisions stay with you.
When you can't answer your phone, calls are forwarded to your own personalized voice agent that can take messages, answer questions about your business, book appointments and more.
